In
the Test lab, we executed some tests. If the test passed, then all is well. If
it fails, there is a reason for the same. Commonly, any deviation from the
expected value is a defect. Defect management is nothing but reporting
the newly found defect to developer, the developer fixes it and sends back to
Tester for retesting. If the defect gets fixed then the test is closed or else
it repeats.
QC has a very good mechanism
that lets you to create and track any kind of defects. The following steps will
explain how defect management is
supported through ALM.
How
to add a defect to ALM
Step
1: First of all, Login to ALM to
the right project and go to “Defects” tab. The lists of defects under the project
are displayed in a list of the defects.
Step
2: Click on “New Defect”. Enter
the required details. As you can see all the fields in red are mandatory to
enter.
Step
3: Choose defect type
Step
4: Choose severity of the defect in
project.
Step
5: Enter other details and describe the
defect in the “Description” box. You can provide attachments like screen shots
of errors etc. The other tabs in this dialog are for additional details. Again,
project specific.
Step
6: This defect will now appear in
the list. It has a unique ID to be identified with.
Step
7: You can now change its status.
Step
8: Assign it to another user:
Step
9: If this defect is linked to any
other defect, we can also link it, by choosing “Linked Entities” from the left
side bar and choose the other defect that is causing or effecting this defect.