Defect Management in QC ALM

In the Test lab, we executed some tests. If the test passed, then all is well. If it fails, there is a reason for the same. Commonly, any deviation from the expected value is a defect. Defect management is nothing but reporting the newly found defect to developer, the developer fixes it and sends back to Tester for retesting. If the defect gets fixed then the test is closed or else it repeats.

QC has a very good mechanism that lets you to create and track any kind of defects. The following steps will explain how defect management is supported through ALM.

How to add a defect to ALM

Step 1:  First of all, Login to ALM to the right project and go to “Defects” tab. The lists of defects under the project are displayed in a list of the defects.

Step 2: Click on “New Defect”.  Enter the required details. As you can see all the fields in red are mandatory to enter. 

Step 3: Choose defect type

Step 4: Choose severity of the defect in project.

Step 5: Enter other details and describe the defect in the “Description” box. You can provide attachments like screen shots of errors etc. The other tabs in this dialog are for additional details. Again, project specific.

Step 6: This defect will now appear in the list. It has a unique ID to be identified with.

Step 7: You can now change its status.

Step 8: Assign it to another user:

Step 9: If this defect is linked to any other defect, we can also link it, by choosing “Linked Entities” from the left side bar and choose the other defect that is causing or effecting this defect.